Google Listed Six Services an Electrical Supplier Does Not Offer

Google AI Overview listing six incorrect services for Revco’s Bohemia electrical supply branch

On September 18, 2026, I found six inaccurate services in the Google mobile result for Revco Lighting & Electrical Supply’s Bohemia branch: air conditioning repair, outdoor lighting installation, irrigation, plumbing, landscaping and TV mounting. Revco sells electrical and lighting products; it does not perform those services. The claims appeared in the Services section, separate from the AI Overview text, and all six cited Yelp.

Left: the separate Services section with six inaccurate claims. Right: the AI Overview label above Bohemia’s business name. Screenshots captured September 18, 2026.

What appeared across the six branches

For each branch, I ran the same branded search in three conditions: desktop Chrome Incognito, signed-in desktop Chrome and signed-in mobile Chrome. I stayed on the All results tab and used the same query pattern: “Revco Lighting Electrical Supply [branch town] NY.”

BranchDesktop IncognitoDesktop signed inMobile signed in
BohemiaNo AI OverviewWeb GuideAI Overview
Rocky PointNeitherWeb GuideAI conversation*
RiverheadNeitherWeb GuideAI Overview
SoutholdNeitherWeb GuideAI Overview
East HamptonNeitherWeb GuideAI Overview
SouthamptonNeitherNeitherNo AI Overview

“Neither” means I observed neither an AI Overview nor Web Guide in that condition. The mobile column records the business presentation I checked, not every feature on the results page. These are observations from my sessions, not population-level visibility rates.

*Rocky Point’s screenshots show an expanded Google business conversation with an Ask anything field. They do not show the AI Overview label, so I kept that distinction in the table.

I found no service inaccuracies in the mobile results I reviewed for Rocky Point, Riverhead, Southold or East Hampton. Southampton showed no AI Overview during its mobile check, and its displayed services were correct. Bohemia was the branch with the six incorrect service claims.

In Bohemia, Show more opened a detailed view with an Ask anything field. The expanded AI Overview text did not mention air conditioning repair or irrigation. Those claims appeared in the separate Services section. Checking only the overview text would have missed the problem.

Google describes Web Guide as a Search Labs experiment that uses AI to organize search results. Google also warns that AI Overviews can make mistakes. Its help documentation says Show more opens a detailed view and Ask anything can continue the search in AI Mode. These descriptions help identify what appeared in the screenshots, but they do not explain why the six inaccurate services appeared.

The differences between desktop and mobile do not establish a cause. I did not isolate account settings, Search Labs enrollment, location, network or device. This review also does not establish whether Google has broadly added AI Overviews to local business panels.

Following the service citations to Yelp

All six incorrect service citations in the Bohemia result pointed to Yelp. A separate paragraph about product guidance and energy-efficient LED lighting conversions cited MapQuest and accurately described the business. The sources and accuracy differed within the same result, so I followed each citation instead of treating the page as a single summary.

On Yelp, the Bohemia profile and a former Miller Place listing tied to Rocky Point displayed electrical installation or replacement and electrical repair under “Verified by Business.” Those service entries were inaccurate. Revco sells electrical and lighting products; it does not perform electrical contracting work.

Yelp’s Related Searches on the Bohemia page included irrigation, outdoor lighting and TV mounting. These were navigation links to other Yelp search results, not statements that Revco offered those services.

Hypothesis: Google may have attributed some of the Related Searches wording to Revco when assembling the Services section. The overlap makes that possibility worth investigating, but it does not prove how Google generated the claims. I could not trace all six services to a specific Yelp field or page element.

Yelp listing for the former Miller Place location showing inaccurate electrical installation and repair services under Verified by Business
The former Miller Place Yelp listing showed inaccurate installation and repair services under “Verified by Business.” The listing was tied to Rocky Point, not Bohemia. Screenshot captured September 18, 2026.

What I updated and what remains unresolved

I reviewed all six Yelp listings and submitted edits where needed, including descriptions, service areas, photos, inaccurate service entries and categories. For Bohemia and Rocky Point, I submitted category changes to Wholesalers. A submitted edit is not proof of a public correction, so I checked the listings again before treating any change as verified.

On recheck, Bohemia’s public Yelp listing showed the Wholesalers category, the correct 20 Orville Drive address and four branch photos. Those changes were publicly visible. The move from the former Miller Place address to 431 Route 25A in Rocky Point was submitted, but I had not yet completed a fresh public verification across all six listings.

Updated public Yelp listing for Revco Bohemia showing the Wholesalers category, 20 Orville Drive address and four branch photos
Publicly verified September 18, 2026: the Bohemia Yelp listing displayed the Wholesalers category, the correct address and four branch photos.

When I rechecked Google, the six inaccurate service claims still appeared in the Bohemia Services section. I submitted feedback to Google. The Yelp editing work was complete on my side, but a fresh public review of all six Yelp listings and Google results remained outstanding. I have not verified removal of the Google claims or any ranking change.

A business information check owners can repeat

A customer could see an inaccurate service and call about work the business does not perform. That is enough reason to investigate. It does not prove lost revenue, ranking damage or a specific cause.

Google says it compiles Business Profile information from publicly available web content, licensed third-party data, owner and user contributions, and Google’s interactions with businesses. That is why a useful check follows the citations and compares Google with the business website and major listings.

Owner checklist

  1. Repeat the branded search in desktop Incognito, signed-in desktop and signed-in mobile. Search each location separately.
  2. Check more than the summary. Read the Services section, business type, address, hours and branch identity.
  3. Open every citation. Separate profile facts from ads, reviews, nearby businesses and Related Searches.
  4. Correct sources you control or can claim, then report inaccurate Google content that remains.
  5. Recheck the public results and keep a dated correction log. Mark an issue resolved only when the customer-visible result is corrected.

If an error appears in an AI Overview, Google provides a feedback process. A submitted report is a request for review, not confirmation that the public result has changed.

What this review can tell us

This was a one-day, one-observer review of six branded branch searches. It was not a contractor-query ranking study or a controlled before-and-after test. I checked the Services section separately from the AI Overview text, and the review does not prove how Google generated each entry.

The narrow finding is straightforward: one branch was shown with six services it does not offer, and every service citation pointed to Yelp. Following those citations uncovered listing errors and a plausible source of confusion, but the mechanism remains unverified. The useful standard is a verified public correction, not a submitted edit or an assumed ranking effect.

If you want a structured check of how your business is described across Google, Maps, your website and major listings, see the Local Visibility Leak Audit.